What This Page Covers and How to Use It
We've organised this FAQ around the real questions that come up after you open your account. Deposits are the first thing most people ask about — specifically how to send via bKash, Nagad or Rocket and how long before the wallet balance shows. After that, the questions shift to withdrawals: what verification is needed, which wallet you can receive into, and what
happens if a transfer sits pending. Account access is the third big area — login issues, OTP delivery, and how to update your registered mobile number. We also answer questions about game access, including how cricket-led sports betting categories appear in the sportsbook lobby, and what to do if a live table session drops mid-round. Each answer is written by the team
that actually handles your account, so nothing here is a generic placeholder. If your question isn't listed, reach our support channel directly — contact details are a scroll away.
- bKash
- Nagad
- Rocket